How we do business

Managing risk

Our risk management framework helps us to identify, assess and manage all of the key internal and external risks for achieving our plans and objectives.

Claims

If you have a query regarding our products or would like to make a claim, please contact us.

Customer service

We encourage feedback from our customers and take complaints very seriously.

Treating customers fairly

We ensure we put the interests of our clients and customers at the heart of everything we do and treat them fairly at all times.

Underwriting excellence

We are experts in underwriting, with both technical capability and deep knowledge of the areas we insure.

Where we operate

With more than 2,000 people in 25 locations worldwide, we deliver continuity for businesses facing the most complex and demanding risks.