What this means for you
In practical terms very little. The only change you will notice will be the change in the name of our underwriters to MS Amlin Insurance S.E., which is a wholly owned entity of MS Amlin and offers highly rated market capital, enjoying an A (Strong) rating from Standard & Poors.
Our current processes including customer liaison, underwriting, claims management and administration, are unaffected by this move.
Our team supporting you from our office in West Malling, will continue to provide the high quality service and support you have come to expect from us. Additionally I can confirm the cover we provide under your policy continues without change.
If you have any questions about this change, or would like to contact us to discuss any aspect of your policy with us, please call us on +44 (0) 1732 223600 or email us at firstname.lastname@example.org
We shall continue to communicate our plans and progress whenever it is appropriate to do so.
Many thanks for your continued support.