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MS Amlin and Covid-19

What has happened so far?

With the situation regarding Covid-19 evolving rapidly, we wanted to reassure you over the precautions we are taking to protect our people, our operational integrity and our clients and partners.

Our Business Continuity Plans are designed to ensure we remain flexible and responsive to threats and issues, no matter what form or path they take. Our preparedness for Covid-19 is no different.

Maintaining operational resilience

Our staff are able to work effectively from home, as well as other locations if they need to. Very recently we conducted extensive stress tests in our major hubs, to ensure the integrity of our technology, as well as our operational effectiveness is not compromised by having large numbers of staff working remotely. These tests have been successful and we are confident that we will be able to operate as close to “business as usual” as possible, even for an extended period of time.

For those of you who trade with us through Lloyd’s of London, please be assured our underwriting teams will continue to trade whilst working from home, in line with Lloyd’s Emergency Trading Protocol during this period. 

Operational changes

Our current arrangements [until further notice] include the following guidelines for our people:

  • We have banned all international travel and requested our people to utilise other alternatives wherever possible, including video conferencing/Webex and conference calling facilities
  • The majority of our global offices are closed and staff are working from home as is appropriate to each location, based on relevant government guidance
  • Any member of staff who has visited a designated high-risk location, or,  if they are displaying any symptoms of a cough, cold or flu; is required to self-isolate for 10 working days, and work from home or an alternate location
  • We have communicated recent Government advice to our suppliers, especially if they are intending on entering any of our offices
  • Our offices have been supplied with additional stores of anti-bacterial gels, foams and disinfectant materials to tackle the spread of the virus
  • We are also undertaking deep cleans of office floors whenever there is a need to do so
  • Additionally we will not attend any international large events, conferences or trade shows, and any events we had planned to host, will be cancelled
  • Further localised changes to operating procedures may be required in certain offices, dependant on guidance from relevant national governments and public health bodies

Next steps

We remain vigilant, both to the developing nature of this situation as well the evolving guidance from national governments and international agencies.

Given the speed at which things are developing, we will primarily use our website www.msamlin.com and our LinkedIn and Twitter channels to update you on any significant announcements.

In the meantime if you have any questions, please do not hesitate to get in touch with your usual MS Amlin contact.

Yours sincerely

Tom Clementi
Chief Executive Officer
MS Amlin Underwriting Limited 

Chris Beazley
Chief Executive Officer 
MS Amlin AG 

Rudy Benmeridja 
Chief Executive Officer 
MS Amlin Insurance SE