INFORMATION WE COLLECT OR RECEIVE ABOUT YOU
Information you give us. You may give us information about you by filling in forms on the MS Amlin Sites or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use MS Amlin Sites, subscribe to our services and when you report a problem with our site. The information you give us may include your name, address, e-mail address, phone number and personal description.
Information we collect about you. With regard to each of your visits to MS Amlin Sites we may automatically collect the following information:
- technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Information we receive from other sources. We may receive information about you if you use any of the other websites operated or provided by or on behalf of MS Amlin or other third parties in relation to other services we may provide. We may receive information you from other third parties services providers with whom we engage (including, for example, business partners, analytics providers and search information providers).
|Cookie Name or ID||Purpose of the Cookie||Data held by the Cookie||Cookie Expiry Date|
|cookie_consent||This cookie is used to remember that consent has been given to set cookies.||No data is held by this cookie.||Two years from set/update.|
|__utma||This cookie is used by Google Analytics to determine unique visitors to this website.||
||Two years from set/update.|
|__utmb||This cookie is used by Google Analytics to establish and continue a user session with this website.||
||30 minutes from set/update.|
|__utmc||This cookie is set by Google Analytics but is no longer used.||
||At the end of the device session.|
|__utmz||This cookie is used by Google Analytics to calculate search engine traffic, ad campaigns and page navigation within this website.||
||Six months from set/update.|
WHAT WE DO WITH YOUR INFORMATION
Information you give to us. We will use information you give to us to answer your queries and provide you with information on the MS Amlin Sites and the solutions and services that you request from us, and about other solutions and services we offer that are similar to those that you have already enquired about, to provide you, or permit selected third parties to provide you, with information about solutions and services we feel may interest you, to notify you about changes to the MS Amlin Sites and our services and to ensure that content from the MS Amlin Sites is presented in the most effective manner for you and for your computer.
Information we collect about you. We will use information we collect about you to administer the MS Amlin Sites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes, to improve the MS Amlin Sites to ensure that content is presented in the most effective manner for you and for your computer, to allow you to participate in any interactive features of our services, when you choose to do so, as part of our efforts to keep the MS Amlin Sites safe and secure, to measure or understand the effectiveness of marketing or advertising we serve to you and others, and to deliver relevant marketing or advertising to you, and to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
DISCLOSURE OF YOUR INFORMATION
We may share your personal information with companies in our group, selected third parties, including our website operator, business partners, suppliers and sub-contractors for the performance of any contract we enter into with them, professional advisers, analytics and search engine providers that assist us in the improvement and optimisation of our site, and others. We may disclose your personal information to third parties in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. We may also disclose your information if we are under a duty to disclose or share it in order to comply with any legal or regulatory obligation or requirement, or in order to enforce or apply our terms and conditions and other agreements, or to protect the rights, property, or safety of MS Amlin, our customers, or others.
WHERE WE STORE YOUR PERSONAL DATA
All information you provide to us is stored on our or our website operator’s secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to MS Amlin Sites and any transmission is at your own risk.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us using the details set out below.
MS Amlin Sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and other companies in the MS Amlin Group. Please check these policies before you submit any personal data to these websites as they may contain their own privacy notices.
ACCESS TO INFORMATION
You can request a copy of information we hold about you. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
CHANGES TO OUR POLICY
HOW TO CONTACT US
The Chief Data Protection Officer
122 Leadenhall Building