In February 2023, MS Amlin announced a Reinsurance To Close (“RITC”) agreement with Riverstone International (“RiverStone”) for all liabilities in our portfolio for 2018 and prior years of account. Alongside the RITC we also confirmed a 100% Quota Share arrangement (“QS”) for our discontinued lines, for 2019-2021 years of account.
As of 2nd October 2023, RiverStone has assumed operational responsibility for the transferred portfolio.
Transaction scope
The transaction with Riverstone has two primary elements. The RITC includes liabilities for all MS Amlin product lines and policies for 2018 and prior.
The QS covers the discontinued product lines for the 2019-2021 years of account.
Contact details
Please use these contact details for any enquiries.
- Aviation
les.byrne@rsml.co.uk
- Financial Institutions, Professional Indemnity, MedMal, Cyber and Directors & Officers
– UK and Europe
eleonora.russo@rsml.co.uk
- Property and Energy
adam.smith@rsml.co.uk
- Financial Institutions, Professional Indemnity, MedMal, Cyber and Directors & Officers
– All other territories
anthony.o’hanlon@rsml.co.uk
- International Casualty, Political Risks, Warranty and Indemnity and Liability Treaty
deborah.johnstone@rsml.co.uk
- UK SME Liability and Irish EL/PL
Chris.Dyer@rsml.co.uk
- For all other correspondence, please contact
judith.fumero@rsml.co.uk or
robbie.vaughan@rsml.co.uk
- Any queries relating to direct placed business
Hazel Johnson (Internal Services Team) – internalbroker@rsml.co.uk
In addition, the following general telephone numbers and emails may also be useful:
- Claims
+44 (0) 800 587 6713 or S2001UKClaims@rsml.co.uk
- Complaints
+44 (0) 1325 370932 or Complaints@rsml.co.uk - Underwriting
uwsupport2001@rsml.co.uk
- Ceded Reinsurance
s2001reinsurance@rsml.co.uk
You can also visit: https://www.rsml.co.uk/claims/
P&C UK Portfolio Transfer
Changes to making a claim for Property & Casualty UK Portfolio of Syndicate 2001 policies.
MS Amlin has now put the Property & Casualty UK Portfolio of Syndicate 2001 into ‘Reinsure To Close’ (RITC) and has entered into agreement with RiverStone Managing Agency Limited (RiverStone), who from 1 November 2022 will assume the liabilities of the P&C UK Portfolio Syndicate 2001 for 2020 and prior years of account.
Transaction scope
In summary the P&C UK Portfolio transferring to RiverStone comprises that business written through MS AUL Syndicate 2001 in the following Lloyd’s SCOB codes:
Motor (AI011)
Employers’ Liability (AI070)
Public/Product Liability (AI080)
Package (AI090)
Real Estate (AI091)
but expressly excluding Lloyd's SCOB code - Professional Indemnity (AI050) and all contracts of insurance and reinsurance, in any class, that are facilitated through the use of centralised London Market / DXC processes.
For clarity, any business written in any class which is facilitated through London Market / DXC processes remain within the ongoing book of Syndicate 2001.
Contact details
From 1st November 2022 RiverStone will assume operational responsibility for the management of the RITC portfolio outlined above; it is essential that you update your records for the ‘in scope’ policies and use the following contact details:
- Claims: +44 (0) 800 587 6713 or S2001UKClaims@rsml.co.uk
https://www.rsml.co.uk/claims/ - Complaints: +44 (0) 1325 370932 or Complaints@rsml.co.uk
https://www.rsml.co.uk/claims/#making-a-complaint
- Underwriting: S2001uwsupportChelmsford@rsml.co.uk