Cookie policy


This cookie policy applies to the URLs, and (the “MS Amlin Sites”, each an “MS Amlin Site”) owned or managed by or on behalf of MS Amlin and its directly and indirectly held companies (“MS Amlin”, “we”, “our”).

Please read the terms of this cookie policy carefully as it explains how MS Amlin uses any personal information that we collect or receive about you when you access or use the MS Amlin Sites. By accessing or using the MS Amlin Sites you agree that we collect your personal data as set out in this cookie policy.


MS Amlin Sites may use cookies (text files placed on your computer) to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve the MS Amlin Sites. The following cookies are used on the MS Amlin Sites:

Cookie Name or ID Purpose of the Cookie Data held by the Cookie Cookie Expiry Date
cookie_consent This cookie is used to remember that consent has been given to set cookies. No data is held by this cookie. Two years from set/update.
__utma This cookie is used by Google Analytics to determine unique visitors to this website.
  • Unique identifier for this website
  • Unique identifier for your device
  • Timestamp for the first visit to this website
  • Timestamp for the previous visit
  • Timestamp for the current visit
  • Number of sessions started
Two years from set/update.
__utmb This cookie is used by Google Analytics to establish and continue a user session with this website.
  • Unique identifier for this website
  • Number of page views in current session
  • Timestamp of current session time
30 minutes from set/update.
__utmc This cookie is set by Google Analytics but is no longer used.
  • Unique identifier for this website
At the end of the device session.
__utmz This cookie is used by Google Analytics to calculate search engine traffic, ad campaigns and page navigation within this website.
  • Unique identifier for this website
  • Timestamp when cookie was set
  • Session number
  • Campaign number
  • Campaign source
  • Campaign name
  • Campaign medium
  • Last keyword used to find this website.
Six months from set/update.
sc.UserId This cookie is used to identify an individual unique visitor   1 year
sc.ASP.NET_SESSIONID This cookie is used to identify the individual user session. This cookie provides the details needed to compile a recording showing multiple pages visited during a visitor’s unique visit to a web site.   When session ends
sc.Status This cookie is set on the first load of SessionCam. It stores whether SessionCam is to record the session or not.   When session ends

YOU MAY REFUSE THE USE OF COOKIES. However, if you do this you may lose some useful functionality such as personalisation and "keep me signed in" and "remember me" features.


MS Amlin Sites uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help the website operators analyse how users use the site. The information generated by the cookie about your use of the MS Amlin Sites (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the MS Amlin Sites, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using the MS Amlin Sites, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


Our web site may use SessionCam for analysis and in customer service related matters. SessionCam is a product that has been developed by SessionCam LTD. SessionCam may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. The information collected does not include bank details or any sensitive personal data. Data collected by SessionCam from this website is for MS Amlin internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting. The information collected may also be used in relation to customer queries, complaints, and investigating claims.

More info on SessionCam:

If you are happy to continue to help improve this website but are concerned about the level of data being collected, you can enable the masking of all keyed in text by following this link:

If you do not wish for SessionCam to collect any data about how you are using this website, you can disable tracking completely by following this link:

Please note that if you clear your cookies, use incognito mode, or switch to a different browser, SessionCam tracking will be enabled again.


MS Amlin Sites use sharing tools. Sharing tools allow you to share content through social networks such as Facebook or Twitter. When you use one of these buttons, the social networking site may place a cookie on your computer. This would be a third-party cookie set by the social networking site. If you have any questions about the use of these third-party cookies, you should check the relevant social networking site's cookie policy.