Contact us

If you have a query regarding an MS Amlin product or a claim, please click here to search for a contact specific to your enquiry. We encourage all enquiries directly to the relevant Underwriter or Claims Manager, and there are some other ways of contacting us below.

For UK claims enquiries:

Please contact 01245 396396 or using the details stated within your policy documentation.

If you are unable to source your Policy details and require immediate support please call our Emergency out of office number where an MS Amlin representative will provide guidance and assistance:

Emergency out of office number - 0344 856 2131

For Marine and Aviation Claims:

Please contact M&A Claims Team here

For P&I Claims please email

For Reinsurance Claims:

Steve Harlow
Global Head of Reinsurance Claims
T: +44 (0)20 7746 1757



For UK broker enquiries:

Please note that we work only with registered insurance intermediaries that have an MS Amlin Agency, and not with members of the public directly.

If you are a broker and would like to discuss an MS Amlin agency, please contact David Morris:

Telephone:  07872 401 308

For risk engineering enquiries:

Please contact Nicola Vogel, Risk Engineering Support Manager:

Telephone: +44(0)20 7977 8394

For general enquiries:

Please contact us on +44 (0)20 7746 1000

Scroll down to discover our office locations.


We encourage all of our employees, clients and suppliers to raise any concerns about any issues that might affect MS Amlin employees, clients and colleagues. To raise a concern you can use our secure, confidential and independent service on:

Telephone: 0800 915 1571

International telephone: +800 7233 2255

This service is operated by Safecall, who are independent to MS Amlin and are global providers of a Whistleblowing hotline.

For media enquiries:

Communications at MS Amlin (Head Office)

Communications at MS Amlin (Head Office)
The Leadenhall Building,
122 Leadenhall Street,

Telephone: +44 (0)20 7746 1052


Office locations and contact information

Use the map below to find contact details for our locations.

Choose a location